COMMUNICATION PROCESSING SYSTEM, COMMUNICATION PROCESSING METHOD, COMMUNICATION PROCESSING DEVICE, AND CONTROL METHOD AND CONTROL PROGRAM OF COMMUNICATION PROCESSING DEVICE

摘要

A communication processing system according to the present invention is a communication processing system including user communication terminals each operated by a user and responder communication terminals each operated by a responder responding to an inquiry from the user. The communication processing system includes: a responder communication terminal information storing means for associating and storing each of the responder communication terminals and a responder attribute of the responder operating the responder communication terminal; and a connection controlling means for controlling to search the responder attribute corresponding to a user attribute of the user by referring to the responder communication terminal information storing means and connect the responder communication terminal associated with the responder attribute to the user communication terminal.