| 摘要 |
An image forming apparatus specifies, if a trouble occurs, a corresponding trouble code, generates a command including area specifying information corresponding to the trouble code, and transmits the command. A portable terminal receives the command and obtains the area specifying information therefrom, and displays a range of a manual specified by the area specifying information as an image. The range specified by the area specifying information is the range describing a method of fixing the trouble, and the area specifying information includes a text related to the trouble and a tag designating an attribute related to document configuration of the manual with respect to the text. Thus, a range describing the method of fixing the trouble is automatically displayed on the portable terminal, enabling a highly efficient trouble-shooting by a serviceman. |
