摘要 |
A flow line management apparatus includes a usage information acquisition unit configured to acquire usage information of an apparatus disposed at a predetermined position, a positional information acquisition unit configured to acquire positional information of a wireless terminal held by a user using the apparatus, and a flow line determining unit configured to determine a flow line when the user uses the apparatus based on the usage information acquired by the usage information acquisition unit and the positional information acquired by the positional information acquisition unit. |