| 摘要 |
A VoIP-enabled communications system includes IVR authentication for web initiated telephone calls. A web-based user initiates a telephone call by providing his telephone number and one or more target telephone numbers. In some embodiments, the target telephone number is identified by clicking on a call hyperlink. The system calls the user's telephone number and plays an IVR recording that asks the user to accept or reject the proposed connection to the target telephone number. If the user rejects, then he may be subject to being added to a Do Not Call list. If the user accepts, then the target number is called, and the connection bridged. Alternatively, if the user accepts, then the target number is called, and an IVR recording played. If the target also accepts, then the system bridges the telephone numbers and connects the call. Additional features may also be provided through the IVR recordings, for example, adding or removing numbers from the Do Not Call list. |
