发明名称 |
Identifying influencers among a group of wireless-subscription subscribers |
摘要 |
An embodiment of the invention is directed to retaining customers for a wireless-service provider ("carrier"). A ratio is calculated based on a number of incoming calls received by a mobile device and a number of outgoing calls originating from the mobile device. The ratio is also based on locations of callers that originated the incoming calls. The ratio is compared to an influencer threshold. When the ratio is greater than the influencer threshold, then a subscriber associated with the mobile device is indicated to be an influencer that potentially affects decisions of other subscribers regarding whether to cancel or maintain their subscriptions with the wireless service. An incentive is provided to the influencer to increase the likelihood that the influencer will retain a subscription with the wireless service, thereby increasing the likelihood that other subscribers who might be influenced by the influencer will retain their respective subscriptions. |
申请公布号 |
US8645187(B1) |
申请公布日期 |
2014.02.04 |
申请号 |
US201213479601 |
申请日期 |
2012.05.24 |
申请人 |
HARRIS DAVID LINDEL;LIMA CLAUDIO RIBEIRO;BLACK JAMES DALE;SPRINT COMMUNICATIONS COMPANY L.P. |
发明人 |
HARRIS DAVID LINDEL;LIMA CLAUDIO RIBEIRO;BLACK JAMES DALE |
分类号 |
G06Q30/02 |
主分类号 |
G06Q30/02 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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