A METHOD ENABLING VERIFICATION OF THE USER ID BY MEANS OF AN INTERACTIVE VOICE RESPONSE SYSTEM

摘要

A user ID authentication method, wherein it comprises the process step of realization of a call between the phone number recorded previously in the customer information database (5), and the interactive voice response system (IVR) (1) in the case where a user logs over a web browser (4) into a restricted access system requiring high security such as Internet banking.