发明名称 SYSTEM FOR ASSIGNMENT ROUTING, DELEGATION AND REASSIGNMENT
摘要 A computer identifies an available task assignment, which is location independent for completion, and determines if an assignee is available to perform work on the task assignment. The assignee's availability is based in part on information received from a mobile device of the assignee. When a change in availability is determined by the mobile device, the mobile device sends the assignee's availability information to the computer, indicating the change. If the computer determines that the assignee is available, then the computer sends the task assignment information to the mobile device of the assignee. If the computer determines the assignee is not available, then the computer sends the task assignment information to a delegate of the assignee. The computer monitors the completion of a task assignment. If the computer determines that a task assignment has not, or can not, be timely completed, then the task assignment is reassigned to a delegate.
申请公布号 US2014006076(A1) 申请公布日期 2014.01.02
申请号 US201213540099 申请日期 2012.07.02
申请人 CASH, JR. LEON H.;DAWSON CHRISTOPHER J.;HOM RICHARD V.;INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 CASH, JR. LEON H.;DAWSON CHRISTOPHER J.;HOM RICHARD V.
分类号 G06Q10/06 主分类号 G06Q10/06
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