发明名称 |
Dynamically-Changing IVR Tree |
摘要 |
Methods, systems, and products dynamically change an interactive response system. Responses to a menu of prompts are monitored. A presentation order of the menu of prompts is automatically updated according to a set of rules. The set of rules describe qualifications for membership in a tier. |
申请公布号 |
US2013336466(A1) |
申请公布日期 |
2013.12.19 |
申请号 |
US201313763628 |
申请日期 |
2013.02.09 |
申请人 |
AT&T INTELLECTUAL PROPERTY I, L.P. |
发明人 |
MALIK DALE;ANDERSON RICHARD A. |
分类号 |
H04M3/493 |
主分类号 |
H04M3/493 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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