发明名称 ONE-TOUCH PLATFORM FOR PRODUCT REGISTRATION AND SUPPORT.
摘要 <p>According to one embodiment, a request is received at a support center a request from a user for registering a product, where the request includes a machine-readable code that uniquely represents the product. In response to the request, the product is identified and product information is compiled based on the machine-readable code without requiring the user to specifically provide the product information. The product information of the identified product is stored in a user asset store associated with the user, where the product information stored in the user asset store is utilized subsequently for supporting identified product.</p>
申请公布号 MX2013011869(A) 申请公布日期 2013.12.04
申请号 MX20130011869 申请日期 2012.04.12
申请人 TELETECH HOLDINGS, INC. 发明人 TUCHMAN, KENNETH D.;SHARPE, BRUCE A.;TRUONG, HENRY D.;RAHN, ALAN B.
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