发明名称 |
ONE-TOUCH PLATFORM FOR PRODUCT REGISTRATION AND SUPPORT. |
摘要 |
<p>According to one embodiment, a request is received at a support center a request from a user for registering a product, where the request includes a machine-readable code that uniquely represents the product. In response to the request, the product is identified and product information is compiled based on the machine-readable code without requiring the user to specifically provide the product information. The product information of the identified product is stored in a user asset store associated with the user, where the product information stored in the user asset store is utilized subsequently for supporting identified product.</p> |
申请公布号 |
MX2013011869(A) |
申请公布日期 |
2013.12.04 |
申请号 |
MX20130011869 |
申请日期 |
2012.04.12 |
申请人 |
TELETECH HOLDINGS, INC. |
发明人 |
TUCHMAN, KENNETH D.;SHARPE, BRUCE A.;TRUONG, HENRY D.;RAHN, ALAN B. |
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