ANALYZING AND APPLYING DATA RELATED TO CUSTOMER INTERACTIONS WITH SOCIAL MEDIA
摘要
Embodiments of the invention provide techniques that quantize community interactions with social media to understand and influence consumer experiences.
申请公布号
EP2666145(A1)
申请公布日期
2013.11.27
申请号
EP20120736689
申请日期
2012.01.19
申请人
24/7 CUSTOMER, INC.
发明人
CHANG, ANDREW;KANNAN, PALLIPURAM, V.;VIJAYARAGHAVAN, RAVI
