Service requests for multiple service level characteristics

摘要

A system, method, program product and service for processing a multiple service level bid in a resource management framework. A buyer's agent is provided to receive a multiple service level request from a business unit and query a resource unit broker for available resource types that can be utilized to provide at least some of the service level requirements of the multiple service level request. A mapping system is provided to map the available resource types to a list of resource sets (i.e., bidding options) and a prioritization system is provided to order the list. Once the list is ordered, a bidding system is provided to submit a bid for the highest priority resource set.