发明名称 Collaboration support system
摘要 A user terminal may be employed to generate a first message and, substantially simultaneously or thereafter, append a first plurality of metadata values to the first message, which metadata values are based on standardized metadata attributes. Subsequent messages may likewise have a second plurality of metadata values appended thereto, which messages are thereafter associated with the first message when the corresponding plurality of metadata values compare favorably. The comparison processing of metadata used to determine when messages should be associated with one another is preferably carried out using a back-end controller. Additionally, one or more content files may also be associated with such messages, which content files assist users of the system in developing context concerning various messages. In this manner, team-wide context may be more readily established, thereby fostering better understanding between team members and, consequently, more efficient collaboration.
申请公布号 EP2372964(B1) 申请公布日期 2013.10.16
申请号 EP20110164679 申请日期 2008.03.14
申请人 ACCENTURE GLOBAL SERVICES LIMITED 发明人 HAMILTON, MARY;KORYTKOWSKI, BEATA;KAHN, JOSHUA;NEBOLSKY, CHARLES
分类号 H04L12/58;G06Q10/00 主分类号 H04L12/58
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