| 摘要 |
PURPOSE: A customer management system and a method thereof are provided to directly connect a buyer of a product which the buyer was usually interested in and a seller providing the corresponding product, and offer customized information suitable for the buyer and the seller and enable them to use the information. CONSTITUTION: A web server is equipped with the following parts: a customer information management server managing the information of customers desiring to purchase products; an affiliated store information management server managing the information of affiliated stores desiring to sell products; a product sales management server providing product sales information and affiliated store information and enabling a customer to select a product to purchase and an affiliated store of interest; and a customer/affiliated store matching server matching an affiliated store selected by a customer with the corresponding customer and managing product sales information of the affiliated store and product purchase information of the customer to be directly provided to each other. A transaction information database is equipped with a sales information database storing sales information of a product provided by an affiliated store and a purchase information database storing purchase information of a product desired by a customer. A communications module transmits product sales information of an affiliated store, which is managed by the customer/affiliated store matching server, to the terminal of a corresponding customer and transmits product purchase information of the customer to the terminal of the corresponding affiliated store. [Reference numerals] (100) Manager website; (200) Consumer; (300) Seller; (AA) Providing a product and price; (S11-1) Matching a franchise; (S11-2) Matching consumers; (S12) Transmitting sale information; (S12-1) Transmitting franchise information; (S12-2) Transmitting sale information; (S13) Transmitting purchase information; (S21) Checking information; (S22) Selecting an interesting franchise; (S23) Recording purchase information; (S31) Recording franchise information; (S32,S33) Recording sale information |
