摘要 |
PROBLEM TO BE SOLVED: To provide a control device which shortens a total transaction time of business.SOLUTION: As shown in Figure 1, a control server 100 acquires business information or the like from an operator terminal 10. The control server 100 identifies a transaction including an action time of a customer, from transactions included in the business dealt with an operator, on the basis of tables 141-143 stored in a storage unit 140. The control server 100 identifies transactions that can be dealt with the operator within the processing time and outputs it to the operator terminal 10. |