发明名称 |
Delivery expert system, method and computer program product |
摘要 |
Embodiments disclosed herein can facilitate delivery of a document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon input conditions which may include a time-variable set of input conditions such as identifying non-business days and/or hours at the destination. The document can be a fax, an email, or a voice mail. The actions may include resubmitting the document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, identifying the destination as a technical problem, or a combination thereof.
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申请公布号 |
US8462366(B2) |
申请公布日期 |
2013.06.11 |
申请号 |
US201213410940 |
申请日期 |
2012.03.02 |
申请人 |
RANALLI DOUGLAS J.;HUEBNER ROBERT;JOHNS VALERIE LOUISE;RANALLI SHELLEY J.;BAUMGARTNER LORI;LI DIANA;OPEN TEXT S.A. |
发明人 |
RANALLI DOUGLAS J.;HUEBNER ROBERT;JOHNS VALERIE LOUISE;RANALLI SHELLEY J.;BAUMGARTNER LORI;LI DIANA |
分类号 |
H04N1/00;G06F3/12;G06K15/00 |
主分类号 |
H04N1/00 |
代理机构 |
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代理人 |
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地址 |
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