摘要 |
Improved techniques utilize a cross-referencing database which correlates terms which describe product information across multiple taxonomies. The cross-referencing database is independent of the taxonomies used to organize the product information in different departments and is thus able to correlate terms across multiple taxonomies. As a consequence, a user looking at product information in one taxonomy (e.g., a marketing department) can locate precisely where that product information resides in another taxonomy (e.g., the support department) despite the fact that the two taxonomies may refer to that same product using different terms and likely places those terms in different places.
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