ENHANCED VOICEMAIL SYSTEM

摘要

An enhanced Voice extensible Markup Language (VXML) based voicemail system
that has a distributed architecture and methods for implementing enhanced VXML
based voicemail systems are disclosed. The voicemail system includes a media
server (120), which is in communication with a telephone network (110). The
media server is adapted to invoke a voicemail service of the distributed
voicemail system and adapted to render at least a first portion of a Voice
extensible Markup Language (VXML) page. An application server (140), which is
in communication with the media server, is adapted to generate a VXML page and
provide the VXML page to the media server. The XVML page has a tag embedded
therein, and the media server processes the tag. A voicemail-account
monitorer, which monitors at least a portion of the voicemail system, is
invoked by the media server processing the tag.