发明名称 METHOD AND SYSTEM FOR AUTOMATED CALL TROUBLESHOOTING AND RESOLUTION
摘要 A method for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert.
申请公布号 US2013058238(A1) 申请公布日期 2013.03.07
申请号 US201213632350 申请日期 2012.10.01
申请人 ROCKSTAR BIDCO L.P.;ROCKSTAR BIDCO L.P. 发明人 ANSARI ZUBAIR;TESTER WALTER SCOTT;PENDELTON AMY;PALAPARTHI RAVISHANKAR;LI JENNY;GHOSH PARAMA
分类号 H04L12/26 主分类号 H04L12/26
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