| 摘要 |
A method and system for developing reliability models from unstructured text documents, such as text verbatim descriptions from service technicians. An ontology, or data model, and heuristic rules are used to identify and extract failure modes and parts from the text verbatim comments associated with specific labor codes from service events. Like-meaning but differently-worded terms are then merged using text similarity scoring techniques. The resultant failure modes are used to create enhanced reliability models, where component reliability is predicted in terms of individual failure modes instead of aggregated for the component. The enhanced reliability models provide improved reliability prediction for the component, and also provides insight into aspects of the component design which can be improved in the future.
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