| 摘要 |
Virtual goods, such as Facebook credits or Farmville animals, are offered as an incentive to acquire new customers or reacquire former customers. Using a simple click-through process, a customer may receive a given number of virtual credits, or a particular virtual item, upon satisfying a given requirement, such as a purchase above a given amount, a subscription to a mailing list, submission of a preference profile, and so on. Initial tests have indicated that a substantial number of customers prefer receiving such virtual items in lieu of a cash rebate or other cash-based discount, even when the actual cost associated with the virtual item is the same as, or lower than the amount of the cash-based discount. In a preferred embodiment, a third-party campaign manager facilitates the execution and management of the incentive campaign.
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