Root-cause approach to problem diagnosis in data networks

摘要

An improved root-cause approach to problem diagnosis in data networks in the form of a method comprising the steps of: associating each metric in a at least one set of metrics with at least one component and/or network device; obtaining values for each such metric from a monitoring system; determining whether each such metric is indicative of a problem within the data network; and ranking and correlating indicative problems to determine whether a problem may be symptomatic of another problem based on an interconnection and/or interdependency between a physical machine and a virtual machine, between components or between components and network devices.