摘要 |
<P>PROBLEM TO BE SOLVED: To provide an operation management failure correspondence system for specifying a factor from a failure event and notifying an operation manager of effective countermeasure information. <P>SOLUTION: A failure countermeasure device 101 collects factor information and solution information on a plurality of failure events from a plurality of sites connected through the Internet 130 and stores the information in a knowledge information storage part 102. The device extracts factor information and solution information on a failure event occurring on a monitoring server 111 or a computer 112 of a monitoring object system 110 from the knowledge information storage part 102 and notifies a computer 121 of an operation manager 122. <P>COPYRIGHT: (C)2012,JPO&INPIT |