发明名称 |
Dispatch application utilizing short message service |
摘要 |
A dispatch communication and management system method is provided, allowing a dispatcher and remote service technicians to exchange messages over a network in a prescribed format to notify the technicians of new dispatch orders, and to update status information for dispatch orders in corresponding customer service records in a database.
|
申请公布号 |
US8185142(B2) |
申请公布日期 |
2012.05.22 |
申请号 |
US201113049467 |
申请日期 |
2011.03.16 |
申请人 |
HART JOHN P.;SMITH WAYNE H.;AT&T INTELLECTUAL PROPERTY I, L.P. |
发明人 |
HART JOHN P.;SMITH WAYNE H. |
分类号 |
H04W4/00;H04L12/58;H04L29/08;H04W4/14 |
主分类号 |
H04W4/00 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|