发明名称 METHOD AND SYSTEM OF PROVIDING INTERACTIVE SPEECH RECOGNITION BASED ON CALL ROUTING
摘要 A speech recognition process and system are used for interactive telecommunication. A caller is prompted for input. Each of the phrases represents a destination for routing the call. The response utterance is matched by the system to one of the phrases and the call is routed to the corresponding destination. If the call thereafter has been redirected to a destination representing another of the phrases, speech recognition training data are generated for mapping the utterance to the redirected destination.
申请公布号 US2012099713(A1) 申请公布日期 2012.04.26
申请号 US201113298141 申请日期 2011.11.16
申请人 POI PARIND;VERIZON PATENT AND LICENSING INC. 发明人 POI PARIND
分类号 H04M3/54 主分类号 H04M3/54
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