BENCHMARKING FOR PRINT SERVICE PROVIDERS

摘要

Benchmarking for a print service provider (PSP) is disclosed. An exemplary method includes receiving a plurality of automatic print service parameters in real-time, and at substantially the same time, receiving a plurality of manual print service parameters. The method also includes deriving performance metrics of the PSP based on based on predictive methods using the automatic and manual print service parameters. The method also includes comparing the derived performance metrics to actual performance at the PSP. The method also includes generating efficiency metrics for automatic and manual print production processes based on the comparison.