INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD AND COMPUTER READABLE MEDIUM

摘要

An information processing apparatus includes a reception module, a determination module, a required information conveyance amount extraction module, an actual information conveyance amount extraction module, and a presentation module. The reception module receives business contents of a subject business. The determination module determines whether the subject business is irregular business by comparing the business contents with predetermined regular business contents. The required information conveyance amount extraction module extracts a required information conveyance amount required to perform the irregular business from attribute information conveyance amount correspondence information when it is determined by the determination module that the business contents is the irregular business. The actual information conveyance amount extraction module extracts an actual information conveyance amount of a person who performs the subject business based on activity information of the person. The presentation module presents guidance by comparing the required information conveyance amount with the actual information conveyance amount.