发明名称 |
JOINT MULTI-CHANNEL CONFIGURATION OPTIMIZATION FOR RETAIL INDUSTRY |
摘要 |
A data integration module is operable to integrate a plurality of data sources, a customer preference module builds a model representing preference to different channels in merchandise category for each customer segment. A customer satisfaction module creates a model representing customer satisfaction metrics. A joint multi-channel optimization module is operable to use an optimization model that utilizes the customer preference model and the customer satisfaction model and maximize retailer's profit and customer satisfaction.
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申请公布号 |
US2012016716(A1) |
申请公布日期 |
2012.01.19 |
申请号 |
US20100837758 |
申请日期 |
2010.07.16 |
申请人 |
BAI XIN XIN;DONG JIN;GAO JING;LI TA-HSIN;LV HAI RONG;YIN WEN JUN;INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
BAI XIN XIN;DONG JIN;GAO JING;LI TA-HSIN;LV HAI RONG;YIN WEN JUN |
分类号 |
G06Q10/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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