SYSTEMS AND METHODS FOR TERMINATING COMMUNICATION REQUESTS IN AN INTERNET PROTOCOL ENVIRONMENT

摘要

A IP telephony service allows customers to form user groups. Each user group can include multiple members, each of whom have their own telephony device. A group identifier is assigned to each user group. When an incoming communication directed to the user group identifier is received by the service, the service obtains handling instructions for the user group that specify how the incoming communication is to be terminated to the members of the user group. The service then terminates the incoming communication to one or more members of the user group based on those handling instructions.