发明名称 Multi-mode IVR
摘要 Included are embodiments of systems and methods for providing information. At least one embodiment of such a method includes facilitating establishment of a communication between a user on a communications device and an interface server, the interface server being configured to provide data related to an information tree to the user, the information tree being configured with a plurality of options. Some embodiments include facilitating navigation of a user through the information tree and receiving a first version of a marker from the user, the marker being configured to mark at least one position in the information tree. Still some embodiments include associating the received first version of the marker with a position in the information tree.
申请公布号 US8085909(B2) 申请公布日期 2011.12.27
申请号 US20070627209 申请日期 2007.01.25
申请人 TISCHER STEVEN N.;STARR ROBERT J.;AT&T INTELLECTUAL PROPERTY I, LP 发明人 TISCHER STEVEN N.;STARR ROBERT J.
分类号 H04M1/64 主分类号 H04M1/64
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