SYSTEMS, METHODS, AND COMPUTER PROGRAMS FOR MONITORING A CONFERENCE AND COMMUNICATING WITH PARTICIPANTS WITHOUT JOINING AS A PARTICIPANT

摘要

Various embodiments of systems, methods, and computer programs are disclosed for monitoring a conference and communicating with participants without joining the conference. One embodiment is a method for monitoring an audio conference without joining as a participant. One such method comprises: a client device, which is associated with an individual who has not joined an audio conference, sending a request via a communication network to a conferencing system to be notified of a predetermined event associated with the audio conference; the conferencing system determining the occurrence of the predetermined event; the conferencing system sending a notification to the client device indicating the occurrence of the predetermined event; the client device presenting the notification to the individual; without joining the audio conference, the client device sending an out-of-conference message from the individual to the conferencing system; and the conferencing system presenting the out-of-conference message to one or more participants in the audio conference.