| 摘要 |
Proposed are a highly reliable storage system capable of inhibiting the problematic operation or change of state in the [storage] system, and a known problem information management method capable of improving the reliability of the storage system. The storage system is provided with a storage apparatus including a storage medium for storing data, and a management apparatus for managing the storage apparatus. The management apparatus includes an apparatus-side known problem information storage unit for storing known problem information as information concerning a problematic operation or a change of state, a maintenance management terminal operation controller for receiving a user's operation or change of state and creating history information according to the operation or change of state, and an apparatus-side known problem information search unit for searching, from the apparatus-side known problem information storage unit, known problem information corresponding to the history information, wherein the maintenance management terminal operation controller inhibits the operation of the searched known problem information. |
