摘要 |
<P>PROBLEM TO BE SOLVED: To assign the most suitable business form to be processed to an operator without registering information indicating operator's field of expertise and ability prior to business form data input processing for each operator. <P>SOLUTION: Each time business form data input processing on an operator terminal 4 is completed, a database server 3 receiving an operator identifier of an operator having performed the business form data input processing, a business form identifier, and a processing time from the operator terminal 4 updates an average processing time associated with the operator identifier and business form identifier in a statistic information totalizing table 33. <P>COPYRIGHT: (C)2011,JPO&INPIT |