发明名称 |
Voice Response Systems Browsing |
摘要 |
A method for voice browsing an integrated voice response server is described. The method includes visually displaying a representation of a choice tree for a service, where the service includes an audio menu of available actions. A selection of an action displayed in the representation is received. The method also includes automatically navigating the audio menu in order to initiate the selected action. Apparatus and computer readable media are also described.
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申请公布号 |
US2011103559(A1) |
申请公布日期 |
2011.05.05 |
申请号 |
US20090610646 |
申请日期 |
2009.11.02 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
ANDREWS PETER J.;FAISMAN ALEXANDER;GRABARNIK GENADY;SHWARTZ LARISA |
分类号 |
H04M11/00 |
主分类号 |
H04M11/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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