发明名称 |
ADAPTIVE CUSTOMER-FACING INTERFACE RESET MECHANISMS |
摘要 |
Automating event detection in a communications network includes correlating reports, issued by users experiencing an outage or a performance degradation for a service provided by a service provider, to identify a network element associated with the outage or the performance degradation. It is determined whether a predetermined threshold is crossed based on the reports. A customer-facing portion of the network element associated with the reports is adaptively reset, based on determining whether the predetermined threshold is crossed.
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申请公布号 |
US2011082926(A1) |
申请公布日期 |
2011.04.07 |
申请号 |
US20090571503 |
申请日期 |
2009.10.01 |
申请人 |
AT&T INTELLECTUAL PROPERTY I, L.P. |
发明人 |
TRIANO STEPHEN FRANCIS;BEATTIE, JR. JAMES GORDON |
分类号 |
G06F15/173 |
主分类号 |
G06F15/173 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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