| 摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide a technique capable of easily controlling communication between a computer for performing remote maintenance and an electronic apparatus of a maintenance object in accordance with a condition of the electronic apparatus of the maintenance object. <P>SOLUTION: A relay server 10 transmits, to an access management apparatus 30, an error occurrence notice in response to error occurrence in a general server 12. When the error occurrence notice is received, the access management apparatus 30 identifies a relay server 20 as a device for accessing the relay server 10 based on an access permission list 66. The access management apparatus 30 notifies the relay server 10 about presence of access from the relay server 20. The relay server 20 establishes a routing session between the relay server 10 and itself in response to an access start request from the access management apparatus 30. The relay server 20 starts communication with the general server 12 of a maintenance object by using the routing session. <P>COPYRIGHT: (C)2011,JPO&INPIT</p> |
