| 摘要 |
In relation to an entity such as a business having customers, a determination is made of at least one incremental satisfaction improvement value associated with increasing customer satisfaction of at least one customer by a fixed increment relative to a satisfaction scale. Based on the at least one incremental satisfaction improvement value, decision support data corresponding to a plurality of customer satisfaction improvement techniques is then determined, which decision support data may be presented in any desirable manner such as on a display device.
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