| 摘要 |
According to one embodiment, an image forming apparatus includes a data collecting unit configured to collect, every time each kind of processing of the apparatus is executed by a task, information related to the processing and store the information in a volatile memory, an error detecting unit configured to detect an error during the processing, a determining unit configured to determine whether the error detected by the error detecting unit is an investigation target error, a target-information selecting unit configured to select, if the determining unit determines that the error is the investigation target error, storage target information out of information for investigation stored in the volatile memory including individual information representing processing content for each of tasks and common information representing processing contents among plural tasks, and a storing unit configured to store the target information in the nonvolatile memory.
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