发明名称 |
Method and System for Delivering Shipping Information |
摘要 |
The invention relates generally to logistics systems and methods. In particular, the present invention relates to a method and a corresponding computer system for delivering shipping information, comprising—automatically detecting that a user at a front-end of a telephone channel is eligible to receive information about a shipment still in transit to the user;—obtaining user information by an IVR (Interactive Voice Response) interface;—obtaining shipping information associated with said shipment;—based on said shipping information automatically generating a telephony message incorporating the current status of the shipment and sending it to the user.
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申请公布号 |
US2011004562(A1) |
申请公布日期 |
2011.01.06 |
申请号 |
US20080809492 |
申请日期 |
2008.12.12 |
申请人 |
HENNESSY JERRY;HEUCHLOW ERIN |
发明人 |
HENNESSY JERRY;HEUCHLOW ERIN |
分类号 |
G06Q10/00;H04M11/10;H04W4/12 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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