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发明名称
Providing customer treatment in a call center based on a network source address of a request originator
摘要
申请公布号
EP1109386(B1)
申请公布日期
2010.12.22
申请号
EP20000310218
申请日期
2000.11.17
申请人
AVAYA INC.
发明人
FLOCKHART, ANDREW DEREK;FOSTER, ROBIN H.;MATHEWS, EUGENE P.;TAYLOR, JOHN Z.
分类号
H04M3/51;H04M3/42;H04M3/523;H04M7/00;H04M11/00
主分类号
H04M3/51
代理机构
代理人
主权项
地址
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