发明名称 |
Systems and methods for predicting wait time for service transactions |
摘要 |
Systems and methods are provided to automatically predict wait times for customers to obtain service transactions at a service establishment, wherein wait times are estimated based on a combination of wait time values determined from current and historical service information that is collected, stored and processed over time.
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申请公布号 |
US7778937(B2) |
申请公布日期 |
2010.08.17 |
申请号 |
US20080116584 |
申请日期 |
2008.05.07 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
FERRARA FILOMENA;LANDI LUCA |
分类号 |
G06Q10/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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