摘要 |
<P>PROBLEM TO BE SOLVED: To provide a system which can quickly obtain support information about a product which a user needs. <P>SOLUTION: This system is equipped with a support terminal and a support type input section in a menu on the support terminal, so that information on a commodity on which support is required can be selected from a support type before connecting to a support center, and desired product support information can be obtained from a database of the support center according to a selected support type. <P>COPYRIGHT: (C)2009,JPO&INPIT |