发明名称 PRODUCT INFORMATION SUPPORT SYSTEM
摘要 <P>PROBLEM TO BE SOLVED: To provide a system which can quickly obtain support information about a product which a user needs. <P>SOLUTION: This system is equipped with a support terminal and a support type input section in a menu on the support terminal, so that information on a commodity on which support is required can be selected from a support type before connecting to a support center, and desired product support information can be obtained from a database of the support center according to a selected support type. <P>COPYRIGHT: (C)2009,JPO&INPIT
申请公布号 JP2009098824(A) 申请公布日期 2009.05.07
申请号 JP20070268505 申请日期 2007.10.16
申请人 HITACHI LTD 发明人 IWABUCHI KAZUNORI;KAMOGAWA KOJI;MACHIDA YOSHIHIRO
分类号 G06Q30/06;G06Q50/00;G06Q50/10;H04M3/487;H04M11/00 主分类号 G06Q30/06
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