SYSTEM AND METHOD FOR CAPTURING VOICE INTERACTIONS IN WALK-IN ENVIRONMENTS
摘要
<p>Device, system and method for capturing and storing face to face voice interaction in a walk-in environment are provided. For example, an end-point in a walk-in environment may include an agent unit to detect an audio signal created by a first participant of a face-to-face interaction and to transmit the audio signal over a wireless communication link, a microphone array to detect an audio signal created by a second participant of the interaction and a capturing unit to receive and process the audio signal from the agent unit and the audio signal from the microphone array and to transmit processed audio signals to a central capture device.</p>
申请公布号
WO2008139435(A2)
申请公布日期
2008.11.20
申请号
WO2007IL00569
申请日期
2007.05.10
申请人
NICE SYSTEMS LTD.;KNOLL, REUVEN;LOFFER, ADRIAN;YECHIL, GAL