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发明名称
线上客户服务系统及其服务方法
摘要
本发明系揭露一种线上客户服务系统及其服务方法,适用于以网页伺服装置及网路电话提供复数个客户端与复数个客户端进行线上服务配对连线。其中,本服务系统及其服务方法中系包含提供一网页介面予至客户端即时浏览客服端之线上通讯状况。此外,本服务系统及其服务方法中更包含提供一控制介面可依据这些线上通讯状况调整网页介面为可供客户端及客服端的一连线介面或调整网页为仅显示客服端忙线中的一讯息网页。
申请公布号
TW200842755
申请公布日期
2008.11.01
申请号
TW096113835
申请日期
2007.04.19
申请人
高苑科技大学
发明人
邱柄儒
分类号
G06Q50/00(2006.01)
主分类号
G06Q50/00(2006.01)
代理机构
代理人
杨长峰
主权项
地址
高雄县路竹乡中山路1821号
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