发明名称 IT EASY INTERVIEW/DIAGNOSTIC SERVICE PROVIDING SYSTEM
摘要 <p><P>PROBLEM TO BE SOLVED: To provide an IT easy interview/diagnostic service providing system, capable of responding to a new compliance, presenting an enhancement recommendation point (weak point) to a customer IT, and answering in a short time by minimizing the number of questions (interviews) to the customer. <P>SOLUTION: The system for providing an easy interview/diagnostic service for IT equipment comprises a service providing server 21 for performing information exchange with a customer computer 20 for inputting answers to questions to the customer through a communication network 22. The server 21 provides the service of performing, based on the result of interview to the customer, determination from the customer responding state for business management such as system management, security, management or teaching management, and providing an enhancement recommendation point or weak point for IT equipment of the customer so as to respond to various compliances of the computer of the customer. <P>COPYRIGHT: (C)2008,JPO&INPIT</p>
申请公布号 JP2008152516(A) 申请公布日期 2008.07.03
申请号 JP20060339536 申请日期 2006.12.18
申请人 HITACHI ELECTRONICS SERVICE CO LTD 发明人 HATANAKA EIJI;ONISHI KENTARO;HASHIMOTO TAKANARI
分类号 G06Q50/00;G06Q50/10 主分类号 G06Q50/00
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