发明名称 |
AUTOMATIC CORRELATION OF SERVICE LEVEL AGREEMENT AND OPERATING LEVEL AGREEMENT |
摘要 |
Data collected during runtime and associated with a service level agreement and operating level agreement for a network service are automatically correlated together. A network monitoring system monitors the network service during runtime to determine SLA and OLA violations. An SLA is tested against traffic monitoring data derived from monitoring traffic between a network service system and one or more users of the system. An OLA is tested against application runtime data generated from monitoring a transaction occurring between an application server and a backend or other internal entity of the network service system. The data collected during runtime can be correlated using a hierarchy based on business transactions or in some other manner. Because the traffic monitoring data and application runtime data are organized using a similar data hierarchy, the traffic monitoring data corresponding to an SLA may be correlated to the application runtime data corresponding to the same business transaction and one or more OLAs.
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申请公布号 |
US2007263541(A1) |
申请公布日期 |
2007.11.15 |
申请号 |
US20060610409 |
申请日期 |
2006.12.13 |
申请人 |
COMPUTER ASSOCIATES THINK, INC. |
发明人 |
COBB JEFFREY R.;THIO LING;ZUZGA BRIAN |
分类号 |
H04L12/26 |
主分类号 |
H04L12/26 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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