DYNAMIC KNOWLEDGE BASE OF INFORMATION TO FACILITATE SERVICING OF EQUIPMENT FROM MULTIPLE MANUFACTURERS
摘要
A knowledge base of information is generated to facilitate servicing of equipment from multiple manufacturers. A network (10) receives and publishes equipment servicing questions and answers from network users. Each equipment servicing question and associated answer submitted is validated and then stored in a searchable database (20).
申请公布号
WO2007091999(A2)
申请公布日期
2007.08.16
申请号
WO2006US04141
申请日期
2006.02.07
申请人
OTIS ELEVATOR COMPANY;BUDA, JOSEPH, G.;BLACK, ANTHONY, C.;PATRIA, MICHAEL, JON.;BONGIOVI, LISA, A.
发明人
BUDA, JOSEPH, G.;BLACK, ANTHONY, C.;PATRIA, MICHAEL, JON.;BONGIOVI, LISA, A.