<p>An approach for automated skills assessment over a network is provided herein. Test subjects request an evaluation session via a phone call, email exchange, instant message exchange, or facsimile transmission. An information capture system facilitates the evaluation session forwarding prompts to the test subject and forwarding responses to a processing system. Upon completion, the responses are stored along with the prompts and assigned a unique identifier. Assessors including humans and computer applications access the network through a data transfer system and receive the stored evaluation session. Assessments for each evaluation session . are stored by the processing system for subsequent delivery to subscribers.</p>
申请公布号
WO2007076054(A2)
申请公布日期
2007.07.05
申请号
WO2006US49115
申请日期
2006.12.21
申请人
TELETECH HOLDINGS, INC.;GILBERT, DAVID;SHARPE, BRUCE;BARRETT, DANIEL, S.