| 摘要 |
<p>An automated system and method for tracking and recording demand for the services (e.g., flights) provided by a transportation carrier are disclosed. According to the invention, selected availability reque ts that are soliciting information regarding the availability of services are recorded. Further, selected booking requests are recorded regardless of whether those requests result in the sale of a service. The requests that are captured may be selected using programmable business rules. The captured request data may be provided as input to a demand forecasting system that analyzes demand for the services. In one embodiment, a notification module is provided to automatically issue* notifications to authorized employees based on the captured request data. Such notifications may be used to alert one or more employees to take the appropriate actions, as may be needed to address unforeseen demand.</p> |
