摘要 |
PROBLEM TO BE SOLVED: To provide an operation procedure guide system, an operation procedure guide server and an operation procedure guide terminal, for guiding an operation method according to the state of electronic equipment. SOLUTION: A portable terminal is connected to a printer to request an ID and a status from the portable terminal to the printer. With the received ID and status as an argument, operation procedure data (a trouble processing table) is requested to the operation procedure guide server. According to the processing record of the downloaded trouble processing table, the portable terminal displays or voice-outputs a trouble maintenance guide while requesting the status to the printer. COPYRIGHT: (C)2007,JPO&INPIT
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