发明名称 System and method for performing follow up based on user interactions
摘要 A system and method for follow up management comprising determining if a user has an unexpired repository record, extracting information from the repository record associated with the user; and acting on instructions stored in the repository record. The method is practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.
申请公布号 US2007061421(A1) 申请公布日期 2007.03.15
申请号 US20060360530 申请日期 2006.02.24
申请人 LIVEPERSON, INC. 发明人 KARIDI RON
分类号 G06F15/16 主分类号 G06F15/16
代理机构 代理人
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